FREE TECHNICAL SUPPORT

Why buy a transmission if you don’t need to? Having trouble with a non-ATR automatic transmission? Not sure if a replacement will be needed?

We’re here to help. 

Simply give our Technical Support team a call and we can help guide you or your technicians through troubleshooting and diagnosis. We can be reached at (866) 738-7267 or email us at techsupport@atreman.com. We’re here from 7:00am – 6:00pm CST, Monday through Friday.

WARRANTY AND CORE RETURN PROCEDURES

Warranty Information

Give us a call at (866) 738-7267 or email us at techsupport@atreman.com. We’re here from 7:00am – 6:00pm CST, Monday through Friday.

If you are having difficulty with any ATR product, please call our toll free number or email us before performing any transmission work on your vehicle. We are here to help fix the problem. Sometimes, simply sending a replacement unit, may not fix the problem. With the support of our tech team, initial diagnostics may be required. In most cases the most common problems can be fixed and have you back on the road in no time. To prevent from voiding your warranty, please do not attempt to perform any internal work to your transmission without prior authorization. All authorized work must be registered and claim number must be issued before any work is performed.

ATR Warranty Policy

ATR Fix-It Form

Core Return – The “Turn-Key” Easy Fleet Program

Please contact our Core Return team at corereturn@atreman.com or at (866) 738-7267 to schedule your free, easy core return.

  • You must return the same type, model, and part number transmission as the one being replaced.
  • The core must be free of any visual cracks, must be returned with the proper torque converter, and has never been disassembled.
  • No wrecking yard/junk yard cores accepted.

* A core/case charge may be incurred if damage to the returned core is apparent. Core/Case charges may vary depending on the extent of the damage.
** If the transmission was shipped in a protective plastic shipping pod, the pod must be returned with the core free of damage or a charge may apply.